I am new to the area, and had a poor experience with another practice. Dr. Roland was able to calmly and meticulously resolve the issue on the first ‘try’. (The other dentist had three failed efforts.) Additionally, Jessie at the front desk was so friendly, and went ‘above and beyond’ by alerting me to and removing a sticker from my jeans. Melanie, the hygienist, was also smiling and friendly, making sure that I was comfortable in the chair, even offering me some water. This group is first class, and I highly recommend them!